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Helping our Homebound Patients
Homebound/geriatric patients and their families must juggle numerous appointments with various specialists, keep other family members informed, make arrangements for new medications to be managed to picked up or delivered and keep an eye out for declines that they may not be informed about conditions that they have to look up on Google. Our nurse practitioners at HomeMD Housecall Services will come to your house, see you in the privacy of your living room, treat you with the kindness and respect you deserve, write prescriptions for medicines, and request bloodwork and mobile diagnostics.
Our registered nurse case managers from our chronic care management team will give our patients and their families the impression that they have a lamp to direct them through what can only be a perplexing maze of a deep dungeon to help them coordinate all of those things. We felt that our ownership needed to stay independent from any specific homecare or hospice company to partner with all of them! In addition to providing the tools that the nurses in our community need to complete their jobs on our shared patients, this will also allow us to empower them!
While most other housecall and palliative care businesses are owned by professional home health and hospice businesses, we are not and never will be. We feel that running our hospice or specialized care business would be in the patient’s best interest. Our goal is to continue to operate independently, serving as the “Switzerland” of in-home care. By doing so, we can accept referrals from home health agencies throughout the state while also giving them peace of mind that we will always respect patient choice and do everything in our power to reunite patients with the nurses and agencies that they are already familiar with.
How Does HomeMD Help?
Yes, we've all been there; this is essentially a milestone for home health RNs. It probably occurs to you every day. All your patient needs is an order for an antibiotic, but you cannot do anything about it other than bringing her to the ER since you know that if you don't, she may become septic by Monday. You know this because you have the results of a urinalysis and a culture in your possession.
Let HomeMD Housecall Services take some of the pressure off. You'll be able to tell that you encounter this situation slightly less frequently for each patient you send to HomeMD. We always have a doctor on call who can provide you with the prescription you need to administer the medication to our shared patient. As an added plus, you can get there with just one phone call. Our providers are advanced practice nurses, so they have been in your position and can relate to how helpless you feel due to a dysfunctional system. You'll be conversing with a coworker who admires you for your judgment, your commitment to your patient, and the fact that they are also nurses in addition to being providers.
We encourage you to send this patient to HomeMD Housecall Services since we can get hospital papers via our software systems, gather consent forms digitally, and be at your patient's home within days, sometimes even hours, if required. Contrast that with "that other company's" turnaround time of 4-6 weeks. We'll get that face-to-face meeting over with, provide your office the proof they need that it happened, and then since that's what we do, we'll have the 485 plan of care form electronically signed.
After another week with still no mattress, you learn that your patient has sepsis and has been admitted to the hospital. Finally, a few weeks after the patient is sent home; you discover that you are again in the same predicament, attempting to avoid falling into the DME rabbit hole. HomeMD Housecall Services provide the solution to it. When working with senior patients, we have filled out the DME form several times, so we are fully aware of what the orders should include. In contrast, the patient's current PCP may only view the DME paperwork while seeing 35-year-old patients.
Beyond that, we put a lot of pressure on the DME firms that we hire to care for our patients; simply, they must do it well, or we will choose a different DME company. Our practice has a specialized DME coordinator who collaborates with particular DME providers who have been gracious enough to build up particular workflows designed to benefit our particular patient demographic. You are welcome to join the HomeMD Housecall Services team and work inside our system!